Website technical support is a set of measures aimed at maintaining the functionality of the website in a current and working state. It includes activities related to improving the website's search engine indexing, regular backup of information in case of hardware failure, and much more.
What is "Website technical support"?
Website technical support is the process of ensuring the continuous operation of a website and addressing technical issues related to its functionality. This may include tasks such as error fixing, software updates, data backup, website monitoring, protection against hacking, and others.
Website technical support can be provided for websites that we have developed, as well as those created by a third-party organization.
Website technical support is important for ensuring its stable operation and security. It helps to prevent problems that may arise in the future, as well as quickly resolve technical problems that have already occurred.
Depending on the complexity of the website and its needs, an appropriate level of support and agreement on its provision can be selected.
It can be provided on a regular basis or in the form of hourly maintenance to address specific issues.
Website technical support is an important component of any website's operation, as it ensures continuous operation, fast problem resolution, and data security.
Do you need website technical support services?
If your website is growing, being filled with content and serving as not just a business card, but one of the tools for your business, or if the uninterrupted functioning of your website affects the image of your company, then technical support and website administration are certainly necessary for you.
Website technical support includes:
- Regular backup of the entire site content and all site databases
- Database administration
- Database optimization
- Keeping all site components up to date
- Updating the content management system
- Updating SEO components
- Fixing software errors if they occur
- Optimization of statistical data
- Mailbox administration
- Resolving possible issues with the hosting provider
- Site migration to a new hosting provider (if necessary)
- Site migration to a new domain (if necessary):
How much does website technical support cost?
The cost is calculated on an individual basis and is at least $200 per month for a contract of regular support. In this case, you may not even be aware of most issues as all the work related to updating components, fixing errors and potential bugs, and neutralizing various threats will always be carried out in a timely manner.
Alternatively, it is $30 per hour for hourly support. In this case, you will need to contact us after the problem has occurred.